Privacy Policy

Who are we?

We are North Dorset Trailway Network. A registered charity in England and Wales No: 1145442.

In this Privacy Notice, when we refer to any of our Sites we mean any website or app, including e-editions, published by our various subsidiary companies and brands, listed here (“North Dorset Trailway Network”, “NDTN” or “we”), regardless of how you access it.

About this notice

This is the main privacy notice for North Dorset Trailway Network. It applies to all our Sites, and brands, but some of them may publish additional or alternative notices, in which case those take precedence.

In summary, depending on your relationship with us, we’ll use your personal information:

As needed to provide our products and services, for example to administer memberships, handle enquiries, and similar.
To provide the interactive features of our Sites, such as commenting, discussion forums and competitions
To collect statistics about page visitor numbers, page views, and other statistics that don’t identify you as a user in any way.
To manage our business and to comply with the law.

This Privacy Notice, which covers all of your personal information whether collected online or offline, including by telephone or where you write to us, together with our Cookie Notice (below) and any Site-specific notice, provides more detail on those activities and explains your rights and how to exercise them.

For all of our Sites, and brands, either North Dorset Trailway Network or one of its subsidiary companies is the data controller of the personal information that we gather about you. Regardless of which North Dorset Trailway Network company is the controller, you can always contact us with questions or concerns about your privacy by emailing us at [email protected].

Types of information we process

Information that we collect and process about you includes:

Personal and contact details you have provided to us, such as your name, email address or postal address, for example when you register for a membership or an event, or where you have agreed to receive marketing materials from us;
Information you have provided when you obtain products or services from us or enquire about those products or services;
Information included in any communications between us or which you provide in any post on any Site or any information collected when you participate in any poll or quiz or obtained via social media or which is publicly available;
Information about your use of third party products or services or from third parties who we may use to operate certain aspects of our business;
We also collect information from cookies on your devices and this includes information about your IP address;

Use of your information

We want to offer you products and services which you want to use. We may use and permit others to use your personal data as set out below.

We may use information about you to provide and manage the products and services you have subscribed to or purchased, to help us customise our products or services for you, to personalise your visits to our Sites, to help us to choose products and services we think will interest you, for market research and to improve the usefulness of our Sites, products and services.

We also use your personal data to contact you, including to notify you about changes and updates to products or services, to evaluate the performance of our products and services and to develop new products and services.

We may use your information for the management of our business and improving the operation of our business and that of our business partners, to assess our internal processes and carry out financial checks.

We may monitor, record and store records of calls, email, text messages, social media messages, in person meetings and other communications where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, for evidential purposes, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes.

We may use your data to comply with legal and regulatory obligations.

We may make use of your personal information for direct marketing activities, or supply this information to third parties for their direct marketing activities, with your consent or as permitted by law. By direct marketing activities, we mean the communication directly to particular individuals (by e-mail, post or telephone) of any advertising or marketing material.

Where we’re relying upon your consent to process personal data, you can withdraw this at any time by contacting us at [email protected]

We may analyse your data, including whether or not you open a newsletter or click on links, and analyse data, gathered through our websites and advertising partners, including by analysing your data in aggregated form into categories (known as segments), to help target offers to you that we think are of interest or relevance to you.

If you send us a picture, or video, for publication you confirm that you have the consent of all of the people in the picture or video. If the picture, or video, features a child, or children, you confirm that you are the parent or guardian of the child, or children, and have the legal right to grant consent (or the parent or guardian of the child, or children, has granted such consent).

If you enter a competition, any personal information that you share with us will be kept secure and only used in line with the relevant terms and conditions of the competition unless you have opted-in to future marketing from North Dorset Trailway Network and/or the supplier.

We share information as needed with our third party service providers as part of providing and administering our products and services or operating our business or as set out below.

We will disclose your information and co-operate with appropriate bodies and authorities in good faith where we are required to by law, a court order, a regulatory authority, or otherwise, including with the police, trading standards, regulatory authorities or other relevant authorities.

We may also share information to facilitate the sale of one or more parts of our business, including if we are approached by a potential buyer or the restructuring of one or more parts of our business.

Transfers outside of Europe

We’re based in the UK but sometimes your personal information may be transferred outside the European Economic Area. If we do so we’ll make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply. We can provide more information about this on request.

How long do we keep data for

In general, we keep your personal information for as long as we need it for the purpose for which it was collected, plus a short additional period in case of problems. How long we keep it therefore varies according to the type of information it is and why we have it, and will range from a few days or weeks to, in some cases, several years. We have established a full data retention policy, and can provide further information on request.

Changes to this notice

Any changes to this Privacy Notice will be posted here and such changes will become effective as soon as they are posted. Your continued use of the relevant Site constitutes notice to you of all these changes.

If you have any questions about this privacy notice, or if you wish to exercise your rights you email us at [email protected].